Privacy Policy

Last updated: 19 September 2026

SEM Zone S.R.L operates this website under the SEM Lion brand. For privacy enquiries, contact office@semlion.com.

Information used by this website

When you contact us, we receive the information you provide, such as your name, email address, phone number, company, website and message. Please provide only information needed for your enquiry. Website forms may store the enquiry in WordPress and send it to our business email so we can respond.

Our hosting infrastructure processes technical information, including IP addresses and request logs, to deliver the website, investigate faults and protect it against abuse. The country suggestion for WhatsApp uses a local IP-country database and can be changed manually.

Optional website analytics operates only after consent, as described in our Cookie Policy. Merely contacting us is not a subscription to marketing emails.

Purposes and legal bases

We use enquiry information to respond, discuss requested services and take steps towards a contract when requested. Relevant bases are steps at your request before a contract, performance of a contract, and our legitimate interest in handling business correspondence. Website operation and security rely on our legitimate interest in maintaining a functioning, secure service. Optional analytics relies on consent. Applicable legal obligations may require retention of certain business records.

Access, providers and international processing

Information may be handled by authorised people working on your enquiry and by the hosting, email and technical service providers needed to operate the site. Google Analytics is an optional provider described in the Cookie Policy. Contacting us through WhatsApp or another external platform also involves that provider and its privacy terms. Some providers may process information outside the EEA under their applicable safeguards; contact us for information about the providers relevant to your enquiry.

Retention and protection

We retain enquiry and technical information for the purposes for which it was collected, including necessary follow-up, security, contractual and legal requirements. Retention depends on the type of record and the relationship; you can ask us about a particular record or request deletion where applicable. Cookie durations are listed separately in the Cookie Policy.

Your rights

Where the GDPR applies, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing where applicable. You may withdraw consent at any time through Cookie settings or by contacting us. Withdrawal does not affect the lawfulness of earlier processing. We may need to verify your identity before handling a request.

You may complain to the Romanian supervisory authority, ANSPDCP, or another competent data-protection authority. For questions, write to office@semlion.com.